KW Eden Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit http://kweden.co.za (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make an enquiry or attempt to make an enquiry or list your property as available for sale through the Site, we collect certain information from you, including your name, address of the property you list or make the enquiry for,  email address, and phone number. We refer to this information as “Other Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Other Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Other Information that we collect generally to list your property, as requested, or to send you relevant information about the property you enquired about or similar or suitable properties. Additionally, we use this Other Information to:
Communicate with you; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the Device Information to show relevant information and adverts to you when you are on social media platforms such as Facebook. This is is commonly referred to as re-targeting.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with a small number of third parties to help us use your Personal Information, as described above. For example, we use ACT Property Management (Pty.) Ltd. when you require rental or property and community scheme management assistance . We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As is the case with Device Information, we use Personal Information to show relevant and targeted information and adverts to you when you are on social media platforms such as Facebook. This is is commonly referred to as re-targeting.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you decide to put in an offer on a property), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, especially to South Africa.

DATA RETENTION
When you make an enquiry, list your property, complete a contact or other form through the Site, we will maintain your Other Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at deon.terblanche@kwsa.co.za or by mail using the details provided below:

PO Box 1833, Mossel Bay, WC, 6500, South Africa